Stephen GbolagadeAs the world has become a global village with the internet, borders are no longer barriers to shopping, especially in African countries. Heroshe continues to defy the odds with her seamless shopping experience on the continent.
The first time I used Heroshe to ship some items from the USA to my place here in Nigeria, I became an unofficial ambassador of the company. Not just me, a lot of people are giving the company great reviews too.
If you need a succinct review of Heroshe, kindly check the previous post published here.
Previously, Heroshe only shipped from the USA to Nigeria, but the good news now is that Heroshe has started facilitating shipments from the UK to Nigeria and Ghana.
What does this new update mean?
You now have more choices to buy a range of products from any store in the UK or USA and get it to your place in Nigeria or Ghana.
For instance, if you want to buy anything gadgets or appliances, you know that USA online stores like Amazon, eBay, BestBuy, etc. are there for you.
The UK is known for luxury brands for fashion and apparel ranging from classic tailoring on London’s Savile Row to trendy streetwear from brands like Topshop. Or maybe footwear from brands like Clarks and Dr. Martens. Or stylish and eclectic home decor items from classic homeware at John Lewis to contemporary designs at Habitat.
This new update from Heroshe really opens the door to a broader range of products!
How to Ship Items from the UK Using Heroshe
Just like shipping from the US, the process remains simple and efficient, ensuring that shopping across from the UK stores to Nigeria and Ghana is a hassle-free experience.
Here’s how to start;
Sign Up or Log In
If this is your first time hearing about Heroshe, you will need to create an account before you can do anything.
If you click here to sign up, you’ll be given $2 in your Heroshe wallet, I will also earn the same for inviting you (Note that this is not compulsory).
If you’re an existing user, simply login to your account.
Get Your UK Address
You don’t need to do or pay for anything, once you sign up successfully, login to your account, and your personalized UK address will be waiting for you.
You can use this address on any store you’re shopping from, as the personalized address acts as a local point of contact between you and the store vendor.
Once the vendor sends the item(s) to your UK address, Heroshe will take over the rest.
Start Shopping
Go to any UK store of your choice, go to the settings tab, and change your location or address to this personalized UK address given to you by Heroshe.
(Note that you don’t need a VPN while you’re exploring items on the UK stores, in fact, don’t use a VPN at all as the online stores may detect it and your account may be banned.)
Once you change the address on the store to your UK address, start browsing for items, add items to your cart, and proceed to checkout.
Delivery to Your UK Address
Once you are done paying for the items, the online store will send your package to the UK address you added.
And Heroshe will immediately notify you once they receive your items.
From there, you can start tracking the day you’ll receive the items in Nigeria or Ghana.
Get your items in Nigeria or Ghana
After 14 days the items get to your UK address, and Heroshe will send them to your country.
Note that you will need to use PayPal to top up your Heroshe wallet so that you can pay the shipping fee. If you don’t have one, watch this YouTube video for a guide to create one for free.
If you’re in Nigeria, your items will land in Lagos, if you’re in Ghana, they will send the item to your house directly.
You can then go to the Lagos warehouse and pick up your item free of charge.
But if you’re not in Lagos, don’t worry, Heroshe is not leaving you yet, until you get and confirm the item(s). At this junction, you can ask Heroshe to ship the items down to your city but you’ll pay a small fee of course.
In my own case, I live in Osun State, here in Nigeria and Heroshe sent the item to me via a logistics company, not even a public bus.
So either you go to the Lagos warehouse to pick up your item for free, or you pay a small fee to have it delivered to your city. Either way, Heroshe promises you will get your items.
Shipping from the UK to Nigeria or Ghana is as simple as that.
But there’s a problem.
Not with Heroshe but with Nigeria and/or Ghana. Most of the time, it is very difficult to pay for items in foreign stores.
You did nothing wrong but your card will be declined because of where you’re coming from.
That’s a really big problem.
We thought virtual dollar card providers were here to help but they all turned out to be something we’d never expect.
Don’t give up, Heroshe can still help you.
Aside from shipping, Heroshe also offers “Buy for Me” services.
What is Heroshe’s Buy for Me?
Picture the Heroshe’s Buy for Me as someone you send to the market to help you buy groceries.
You give an item of what you want to buy to the person, you give the person the money to buy the items and also, you pay for his time and transport.
All you have to do is to expect the person to hand over the groceries to you.
That makes sense right?
Heroshe can become your shopper, all you need to do is to contact them that you would like to use their Buy for Me services and the customer care rep will take it up with you.
UPDATE: I contacted Heroshe support a few hours ago and I learned that the buy-for-me service is currently on hold, so depending on when you are reading this, kindly contact the support if the service is available.
What you need to know about Heroshe’s Buy for Me services
- Heroshe will not recommend or scout for items, you will send them links to your preferred items and they’ll buy them for you.
- Heroshe’s Buy for Me services cost an additional 20%. E.g if the item you’re buying is $200, you’ll be paying $240 in total or its equivalent in your local currency.
- Paying the 20% additional fee doesn’t mean you’ll not pay for shipping, you’ll still pay for shipping.
And that takes us to the next big question;
How much does Heroshe charge for shipping items from the UK?
Heroshe charges $8 per lb or pound to ship from the UK down to Lagos in Nigeria where you can go pick it up for free.
If you cannot go to the Lagos pickup station for your items, Heroshe will charge you an additional $15 to send the item to your house in Lagos.
If you’re outside Lagos, Heroshe charges an additional $20 to get the item to your city.
Heroshe doesn’t have a pickup station in Ghana for now, so the cost to get your item from the UK to your house in Ghana is $18 per lb or pound.
It is also worth noting that Heroshe would round up any float to a whole number.
For instance, if the weight of the item you want to ship is 10.5, heroshe will round it up to 11. If it’s 2.5, it’ll become 3.
What’s the breakdown to ship from the UK to Nigeria or Ghana?
The breakdown to ship your items from the UK to Nigeria or Ghana with Heroshe (Let’s assume the weight is 4.5 lbs) will look like this:
- If you’re shipping to Ghana
Cost of item —- $200
Buy for me —- $40
Ship to Ghana – $90 (5 x 18)
Total —– $330
So you’ll be paying Heroshe a total cost of $330 and if you can pay for the item yourself, remove the Buy for Me, you’ll now be paying $290.
- If you’re shipping to Nigeria
Cost of item ——- $200
Buy for Me ——- $40
Ship to Lagos —- $40 (5 x 8)
Total —— $280
If you can pay for the item yourself, you’ll be paying $240 to Heroshe. If you want to get the item in your house in Lagos, you’ll be paying an additional $15. If you’re outside Lagos, you’ll pay an additional $20.
If you want to pay yourself, you might consider using reliable card providers. For instance, Chipper Cash works for me
Start shopping beyond borders with Heroshe!
Heroshe’s expansion to support shipping from the UK to Nigeria and Ghana marks a significant stride towards creating a truly global shopping experience.
With its user-friendly platform, cost-saving features, and commitment to customer satisfaction, Heroshe continues to be a frontrunner in transforming international shopping into a seamless, accessible, and exciting endeavor. Say goodbye to borders and hello to a world of shopping possibilities with Heroshe.
This update not only reflects Heroshe’s commitment to customer satisfaction but also its dedication to staying at the forefront of international shopping trends.
As the world of e-commerce continues to evolve, Heroshe remains a reliable companion for shoppers seeking the best of both local and global markets.
If you have any questions that are not covered in this blog post, kindly contact Heroshe customer support on Twitter or on the website.
Stephen Gbolagade
